CIO Dashboard: The CIO's Role in the Internet of Things

InsightaaS: CIO Dashboard is a blog run by PwC principal Chris Curran. In this post, he uses a key finding from a recent survey of 1,400 executives – the intention of 20% to invest in sensors – as an entry-point to a discussion of the Internet of Things (IoT), and the impact that the CIO will have on IoT-related strategies. Curran’s post highlights five IoT-driven changes that PwC expects to see this year, and answers the question “will the CIO drive discussions about how their companies can take advantage of the IoT?” with two key issues that CIOs will need to consider and address.

In our soon-to-be-released Digital IQ survey of over 1,400 business and technology executives, 20% of respondents say they plan to invest in sensors. We feel confident in predicting that the Internet of Things (IoT) or the Internet of Everything will finally begin to take off this year, as futurists have forecasted for years. What remains to be seen is whether or not CIOs will win their rightful place in product design planning and the development of business instrumentation strategy.

Slowly but surely businesses and governments will use sensors to digitize droves of everyday devices and extract infinite amounts of information and insights to gain a competitive edge and garner deeper relationships with customers. Here are a handful of examples we expect to materialize this year:

  • Mobile devices will interact with the digital data that surrounds them, giving users the benefits of a true digital assistant
  • Low cost sensors will track shopping traffic patterns to enable retailors to improve customer service, streamline operations and lower costs…

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