InsightaaS: Today’s Sunday infographic features recent work from Alex Hillsberg of FinancesOnline.com. Previous infographics from Alex and his colleagues have focused on the value of brands and logos, on IT acquisitions and on differences between the online social behaviour of men and women. Today’s infographic extends this approach of connecting personal and business perspectives by examining customer satisfaction levels by country (for the top 10, plus the 15th-rated US) and the business benefits of customer satisfaction, and then drilling down into how use of customer relationship management (CRM) systems can improve customer satisfaction.
View this infographic on the Finances Online site, with text by Alex Hillsberg: Link
