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ITIL in 2018 – cloudy days ahead?

Managing information technology has been, and still is, a significant challenge for both enterprises and their service providers. The Information Technology Infrastructure Library (ITIL),...

BMC: How Much ITIL is Enough?

InsightaaS: A recent column by ZDNet's Joe McKendrick (himself an Across the Net favourite) highlighted the post "How Much ITIL is Enough?" published by...