New York, NY – February 22, 2017 – Dimension Data, the $7.5 billion global ICT services and solutions provider, today announced the availability of its Managed Cloud Services for Microsoft. The new offering provides organizations with a cloud-based managed service for Microsoft Exchange, SharePoint, Skype for Business, and Office 365, whether deployed in the public cloud, on premises, in a private cloud or as a hybrid model. Combined with its planning and deployment services, Dimension Data is now able to provide its clients with a complete end-to-end managed service, with the added benefits of meeting client-specific security and compliance.
Based on statistics presented during Microsoft’s 2016 Q3 earnings call, there were over 70 million commercial Microsoft Office 365 monthly active users. In addition, *Microsoft Office 365 is one of the fastest growing areas of technology in the enterprise sector today.
According to Tony Walt, group executive of Dimension Data’s end-user computing business, for these productivity solutions to be effective in an enterprise environment, they need to be managed and supported. However, managing the administrative complexity, while at the same time extracting the full value from each of the applications, is a challenge for CIOs and enterprises today.
“With the feature-rich cloud productivity suite of applications increasingly becoming the foundation for organizations transitioning to a digital business, Dimension Data’s Managed Cloud Services for Microsoft and the software-as-a-service Cloud Control management platform is a game changer. It is revolutionizing the automation and management of enterprise Microsoft messaging and collaboration. Managed Cloud Services for Microsoft provides the services and technology you need to plan, deploy and manage your Microsoft messaging and collaboration suite, ensuring that the complexity inherent in an integrated environment is seamlessly addressed, while also guaranteeing you have the flexibility to grow and adapt to the migration to cloud,” says Walt.
Managed Cloud Services for Microsoft is a solution that manages the automation and management of enterprise Microsoft messaging and collaboration applications. Cloud Control™, Dimension Data’s administrative platform and portal enables help desk representatives to perform tasks to resolve issues that would normally require escalation to second or third level administrators, delivering reduced costs and ensuring customer satisfaction.
Managed Cloud Services for Microsoft builds on Dimension Data’s expertise with Microsoft’s productivity solutions, with the company having deployed more than one million seats of Office 365 globally, over 1.5 million seats of Exchange on-premise, and another two million cloud-based Exchange seats. Dimension Data has also completed more than 400 SharePoint projects and over 500 Skype for Business projects globally.
“We have combined more than 25 years of expertise in delivering Microsoft solutions and managed services with our own intellectual property and management tools,” said Phil Aldrich, director of end-user computing, Dimension Data. “Managed Cloud Services for Microsoft provides our clients with the best of both worlds, delivering enterprise performance and management for their Microsoft workloads with the flexibility and scalability of cloud.”
The service is being rolled out globally to address the needs of Dimension Data’s worldwide client base.